Join WizVille, a dynamic company specializing in customer experience and e-reputation. As a B2B Customer Success Manager, you will be at the heart of our mission to support companies in successfully managing their customer experience initiatives. You will work closely with various teams within the company and be responsible for ensuring customer satisfaction and contract renewals. Understand the challenges and objectives of clients to identify success criteria for the initiative. Coordinate with different teams in the company to ensure the project's sustainability in the long term. Support clients after the launch of the initiative to ensure it is performing well and meeting their objectives. Graduate with a master's degree in management, e-business, customer relations, marketing, or a related field. At least 3 years of experience as a research officer in a research institute or CSM at a SaaS software publisher or similar, ideally in the field of customer relations, customer satisfaction, or marketing. French: fluent English: professional. Other: speaking professional Spanish would be a big plus but not a requirement. B2B Customer Success Manager (M/F) - Customer Satisfaction Studies at WizVille in Paris.

Original source: https://www.welcometothejungle.com/fr/jobs/customer-success-manager-b2b-h-f-x_paris_WIZVI_8DlYPVL Source: Welcome to the Jungle