Come meet this employer at the Transvalléen Forum on Thursday, October 8, 2026 from 9am to 1pm at the sports hall at place du téléphérique, 65170 St Lary Soulan. Sign up by clicking the following link: https://mesevenementsemploi.francetravail.fr/mes-evenements-emploi/evenement/724354/le-forum-de-st-lary-soulan-votre-passerelle-vers-l-emploi-en-montagne-saint-lary-soulan

The advisor/reception agent at the PIDS is responsible for the information point. They are responsible for organizing and managing the PIDS assigned to them. They are in an interface position between the company and customers, and as such must project a positive image of the company by informing and advising customers. They handle the second level of issue and dispute management and perform reporting operations.

Functions and activities

Within the ski resort, you contribute to the quality of customer reception and experience. To this end, your main responsibilities will be:

• Welcome, inform, and guide customers about the ski resort, its services, activities, and opening conditions.
• Ensure the sale and collection of lift passes, as well as process orders and requests related to ticketing.
• Manage customer situations: issues related to lift passes, specific requests, complaints, and follow-up on customer feedback.
• Ensure administrative and financial follow-up of the cash register: closing, payment verification, receipts, and reporting.
• Use professional tools and software dedicated to ticketing, customer relations, and activity tracking.
• Contribute to improving service quality by proposing ideas for organization and customer reception.
• Ensure cleanliness, safety, and confidentiality within the service.

The profile we are looking for:

Within our ski resort, you are a direct contact for our customers. You are recognized for your welcoming nature and service mindset, your responsiveness, especially during peak periods.

• You enjoy contact, interaction, and fieldwork and take pleasure in assisting a diverse clientele.
• You have a service mindset and know how to listen to provide quick, tailored responses to our customers' needs.
• You know or wish to discover our territory, the mountains, and its tourist environment.
• You are comfortable interacting with an international clientele: English and/or Spanish proficiency is a real asset.
• You are comfortable with IT and office tools and enjoy learning new software.
• Dynamic, responsive, versatile, and smiling, you know how to maintain your energy and service orientation even during busy days.
• You enjoy teamwork and are ready to fully invest yourself in the life of the ski resort.
• You are available to work weekends, holidays, and during school vacations.

What we offer you:

• Position under a seasonal contract for the winter season 2026-2027.
• A housing solution may be offered to facilitate your move, with housing costs to be covered by you.
• Staff transportation via shuttle from the village to the station.
• English Spanish

Original source: https://candidat.francetravail.fr/offres/recherche/detail/212YQNJ Source: France Travail