Housing available — seasonal position with lodging included.
Detected in the posting: "eriés during opening periods according to schedule Full-year position Housing available subject to availability English Italian Original source: http"
Why this posting is highlighted?
This job offer includes housing (meals, lodging, on-site accommodation or housing provided). For newcomers to France or those looking for a seasonal "job + roof" situation, it's a two-in-one plan.
Job Description
Anova Hotel & Spa, located in Montgenèvre in the Hautes-Alpes, is seeking a Reception Manager (M/F) on a permanent contract. You will be responsible for the proper functioning of the reception, quality of customer service and coordination of the team. Your responsibilities:
- Welcome and assist guests before, during and after their stay
- Supervise check-ins, check-outs and special requests
- Manage, organize and support the reception team
- Participate in schedule planning
- Process and track individual and group reservations
- Prepare quotes and commercial proposals
- Ensure tracking of options, deposits and payments
- Monitor billing, cash receipts and registers
- Track outstanding payments and collections
- Ensure proper application of reception procedures
- Manage complaints and ensure customer satisfaction
- Ensure proper information sharing with restaurant, spa, housekeeping and technical services
- Contribute to optimizing occupancy rates and revenue
- Monitor different reservation channels and partners
- Assist in planning and organizing seasonal operations
Position Specifics
Anova Hotel & Spa operates seasonally. During hotel closures in spring and autumn, the position is maintained. These periods are dedicated to:
- Processing reservations for upcoming seasons
- Commercial follow-up and outreach
- Preparing groups and future stays
- Updating procedures and internal documents
- Preparing for reopening
- Administrative follow-up of the establishment
Desired Profile
You have significant experience in hotel reception, ideally in a Front Office Supervisor, Assistant Reception Manager or Reception Manager position. You are:
- Autonomous and organized
- Thorough
- Comfortable managing a team
- Excellent interpersonal skills
- Customer satisfaction focused
- Comfortable with IT tools and hotel software
Strong English proficiency is essential. Knowledge of Mews PMS would be a plus.
Terms
- Permanent contract (CDI)
- Full-time
- Position based in Montgenèvre (05)
- Weekend and holiday work during opening periods according to schedule
- Full-year position
- Housing available subject to availability
- English
- Italian
Original source: https://candidat.francetravail.fr/offres/recherche/detail/213CLNM Source: France Travail
Source: original posting on France Travail. Apply directly with the employer.