Date source: 2025-10-16
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Opposable Right to Housing: Tele-service Extended to New Departments Published on October 17, 2025 - Updated on July 6, 2026 - Service Public / Direction of Legal Information (Prime Minister)
You have made a request for social housing, but you have not received a proposal that fits your situation (number of people to house, income level, accommodation adapted to your disability...)? A solution is possible, under certain conditions. To do this, you must file a Dalo appeal (opposable right to housing) using a form, or, in certain departments, via a dedicated tele-service. This tele-service is now available in new departments.
What actions can be taken through this tele-service?
To file a Dalo appeal, the applicant for social housing must file an appeal with the Dalo commission of the department where they wish to obtain their housing.
In most departments, the applicant for social housing must complete this process using a paper form.
The 8 departments of the Île-de-France region, as well as the departments of Hérault, Loire-Atlantique, and Var, also offer an online application process.
The possibility of filing the application online is now extended to new departments:
In all departments that offer a tele-service, the applicant for social housing can:
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estimate their eligibility for Dalo;
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file an appeal.
Test your eligibility for the Dalo program and find all the information on the opposable right to housing in the brochure from the ministry responsible for housing.
A Dalo appeal does not guarantee quick access to social housing. The possibility of obtaining social housing depends primarily on the number of available units.
Who can benefit from Dalo?
To be recognized as a priority, one must meet at least one of the following conditions:
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not having received a proposal for social housing that fits your needs (number of people to house...) and your means (income...), despite an abnormally long waiting period;
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being without a home (staying with relatives, being homeless...);
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having a court decision expelling you from your home without rehousing;
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being housed in a shelter or hotel for social purposes for more than 6 months continuously;
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being temporarily housed in a transitional accommodation (for example, accommodation provided by an association) or a social residence (residence social, house of welcome, family pension...) for more than 18 months;
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living in a space unsuitable for habitation (basement, garage, shop, space without windows...);
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living in unsanitary housing or in a dangerous housing (risk of collapse or fire, insecurity due to delinquency...);
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being disabled, or having a disabled person in your charge, and living in a housing unsuitable for this disability;
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being disabled, or having a disabled person or at least one minor child in your charge, and living in overcrowded or non-decent housing (without facilities for drinking water, waste disposal, normal heating, lighting and functioning of household appliances...).
The applicant must also:
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be French or have a regular stay;
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not be able to access housing by their own means;
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have resources compatible with the allocation of social housing.
How to assert your right?
The request is made to the departmental mediation commission, which rules on the priority or non-priority status of the applicant for social housing, within a period of 3 or 6 months depending on the department concerned.
If the commission recognizes you as a priority, it informs the prefect that you must be offered housing adapted to your needs and means within a period of 3 months or 6 months, depending on the department concerned. In case of refusal, an appeal to the administrative court is possible.
If you are not recognized as a priority, you can contest the commission's decision within 2 months.
The applicant for social housing can only file one Dalo appeal and must submit it to only one department.
Online services and forms
See also
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Opposable Right to Shelter (Daho) Service Public
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Opposable Right to Housing (Dalo): Asserting your right to housing Service Public
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The opposable right to housing Ministry in charge of housing
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Law on the opposable right to housing (Dalo) Ministry in charge of housing
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Source: Service-Public / CAF